See why The Regency Club rely on Gigable to power their delivery service
We sat down with Rahul Sharma, Director of The Regency Club in Queensbury, London. Founded in 1991, The Regency Club is rooted in the fusion of Indian spices and influences of Kenyan cooking. The Regency Club is a family business and one of the finest bars and grills around London, and uses Gigable to provide a food delivery service in London that meets their customers' high standards.
While The Regency Club predominantly operates as a dine-in restaurant, they have been doing food delivery in London for a long time. In the beginning, it accounted for just 20% of their business. They thought that food delivery would allow the Regency Club to provide a new service for customers and improve business. Soon they realised the huge revenue stream that deliveries brought to the business.
Gigable helped The Regency Club double their food delivery revenue
Now deliveries are a huge part of their business - accounting for 40% of turnover at The Regency Club. Along with the growth that takeaways brought to the business, it also brought with it a need to adapt processes and operations at The Regency Club to ensure they could run the delivery side of the business efficiently. They choose Gigable as a partner to help them do exactly that.
“ It has allowed us to completely streamline our ordering process and it allowed us to create a solution which is easy for our staff to use and for our customers it provides them with the best possible service ”#
Rahul Sharma, Director, The Regency Club London.
Gigable, Flipdish and Deliverect support The Regency Club to offer a Regency Club-owned service for order taking, processing through to deliveries. The Regency Club know that the food is delivered to the standards they would like to give their customers. Knowing that they can ensure that the quality of service and experience that customers get is always going to be of the highest standards is an invaluable benefit of partnering with Gigable according to Rahul.
" I would definitely recommend Gigable for any business like ours that would like to take on their own delivery service and offer that service to their customers. "
Rahul Sharma, Director, The Regency Club London.
By using Gigable's network of freelancer delivery drivers and our delivery management software and integrations, The Regency Club were able to build and manage their very own food delivery service in London. They can build their own team of reliable, local takeaway delivery drivers to provide a cost-effective food delivery service in London with a consistent customer experience.
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