Last updated: 29 September 2020
Gigable Website Cookie Policy
At Gigable we understand the importance of your Privacy, therefore this Cookie Policy provides you with a clear and transparent description of the cookies we use and why we use them. The policy is applicable across our website https://www.gigable.com/ (the “Website”) and all associated gigable.com subdomains operated by Gigable Limited.
For the product (gigable.app and all sub-domains), please visit the Product Cookie Policy.
Please be aware that by restricting certain cookies, it may lead to a reduced experience in terms of functionality.
Gigable will, when required, alter this policy to reflect changes in technology and to ensure legislative compliance.
Should you have further questions or concerns relating to this Cookie Policy or any aspect of our Terms and Conditions, please contact us at info@gigable.com.
To view our Privacy Policy please visit: https://gigable.com/privacy-statement/
What is a cookie?
Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device.
Cookies do lots of different jobs, like letting you navigate between pages efficiently remembering your preferences, and generally improve your website experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.
Managing your Cookie Choices – The power of consent is in your hands
Not all cookies are the same and it is your right to select which ones you are comfortable with.
By accessing the Cookie settings, you can change your cookie settings at any time and revoke previously given consent.
You may also manage your browser cookies settings in line with your privacy requirements.
Within the Settings option of your preferred browser, select Privacy and Security to customise your cookie settings, alternatively, search ‘Cookies’ and manage accordingly. If you choose to disable cookies, some features of our Site or Services may not operate as intended.
- Cookie settings in Internet Explorer
- Cookie settings in Firefox
- Cookie settings in Chrome
- Cookie settings in Safari
- Cookie settings in Opera
More about cookies
Most websites you visit will use cookies in order to improve your experience by enabling that website to ‘remember’ you, either for the duration of your visit (using a ‘session cookie’) or for repeat visits (using a ‘persistent cookie’).
Cookies may be set by the website you are visiting (‘first party cookies’) or they may be set by other websites who run content on the page you are viewing (‘third party cookies’).
Cookies – They don’t all taste the same!
Not all cookies perform the same job so here’s an explanation of what they do and how we use them.
Strictly Necessary Cookies
Strictly necessary cookies are essential in order to enable you to move around a website and use its features and/or services. Without these absolutely necessary cookies, websites or apps will not perform as smoothly for you as we would like it to, and they may not be able to provide the certain services or features.
What do we use these for?
- We use Strictly Necessary Cookies for the functionality of the website, including
- Remembering your cookie settings and consent.
- The website’s chat-box function that we use for support. (Third party)
Your consent is not required for the use of Strictly Necessary Cookies.
| Domain | First or Third Party | Cookie Name | Description | Expiration |
| gigable.com (And all sub-domains) | First party | cookielawinfo-checkbox-necessary | Determines whether the user has accepted the cookie consent box | 1 day |
| First party | cookielawinfo-checkbox-non-necessary | Determines whether the user has accepted the cookie consent box | 1 day | |
| First party | elementor | Used in context with the website’s WordPress theme. The cookie allows the website owner to implement
or change the website’s content in real-time. |
Persistent | |
| accounts.livechatinc.com | Third party | __lc_cst | Necessary for the functionality of the website’s chat-box function | 3years |
| Third party | __lc_cid | Necessary for the functionality of the website’s chat-box function | 3 years | |
| outgrow.us | Third party | _OG_GDPR_COOKIE_ | This cookie determin es wh ether the browser accepts cookies | Session |
Performance/Analytics Cookies
Performance cookies collect information about how visitors use a website or app; for instance, which pages or sections visitors go to most often, and if they get error messages from web pages. These cookies do not collect any information that identifies a visitor. The information that these cookies collect is aggregated and is therefore anonymous. It is only used to improve how a website or app works.
What do we use these for?
- We use Performance Cookies to assess and improve how visitors use our technology through statistical analysis. They are tools we use to make your experience more efficient and create a better experience. This cookies help us to understand how visitors interact with websites by collecting and reporting information anonymously.
| Domain | First or Third Party | Cookie Name | Description | Expiration |
| gigable.com (And all sub-domains) | Third party | _ga | Registers a unique ID that is used to generate statistical data on how the visitor uses the website | 2 years |
| Third party | _gat | Used by Google Analytics to throttle request rate | 1 day | |
| Third party | _gid | Registers a unique ID that is used to generate statistical data on how the visitor uses the website | 1 day | |
| Third party | _hjAbsoluteSessionInProgress | This cookie is used to count how many times a website has been visited by different visitors – this is done
by assign in g the visitor an ID, so the visitor does not get registered twice. |
1 day | |
| Third party | _hjid | Sets a unique ID for the session . This allows the website to obtain data on visitor behaviour for statistical purposes. | persistent | |
| Third party | hjViewportId | Sets a unique ID for the session . This allows the website to obtain data on visitor behaviour for statistical purposes. | Session | |
| Third party | _hjIncludedInPageviewSample | Determines if the user’s navigation should be registered in a certain statistical place holder | persistent | |
| Third party | hjRecordingLastActivity | Used in context with the website’s user feedback functionality. Determines whether the user has been shown feedback messages | Session | |
| secure.livechatinc.com | Third party | _livechat_has_visited | Identifies the visitor across devices and visits, in order to optimize the chat-box function on the website. | Persistent |
| @@lc_auth_token:12067866 | Identifies the visitor across devices and visits, in order to optimize the chat-box function on the website. | Persistent | ||
| side_storage_12067866 | Identifies the visitor across devices and visits, in order to optimize the chat-box function on the website. | Persistent | ||
| side_storage_12067866 | Identifies the visitor across devices and visits, in order to optimize the chat-box function on the website. | Persistent | ||
| google-analytics.com | Third party | collect | Used to send data to Google Analytics about the visitor’s device and behavior. Tracks the visitor across de
vices and marketing channels. |
Session |
| youtube.com | Third party | yt-player-headers-readable | Used to determine the optimal video quality based on the visitor’s device and network settings | Persistent |
Functional Cookies
Functional cookies allow our Website and Gigable App to remember choices you make (such as your username and log in details) and any customisations you make to Website pages of Gigable App sections during your visit in order to provide enhanced, personalised features.
Functional cookies are anonymous and do not track your browsing activity on other websites.
Please note, that failure to activate Functional Cookies will lead to a greatly reduced experience across our technology.
- We use Hotjar for performance and analytics purposes on the website (www.gigable.app). If you want more information about Hotjar please use the following link: https://help.hotjar.com/hc/en-us/articles/115011789248-Hotjar-Cookie-Information
- If you don’t want Hotjar to track your information in this site or any site, please opt-out using the following link: https://www.hotjar.com/privacy/do-not-track/
- We use LiveChat performance cookies to see previous issues of the same user and reconnect with the previous supporter, and also to remember the user’s personal customisation of LiveChat.
| accounts.livechatinc.com
and livechatinc.com and api.livechatinc.com |
Third party | __lc_cst | Stores a unique ID string for each chat-box session . This allows the website-support to see previous issues and reconnect with the previous supporter | 3years |
| Third party | __lc_cid | Stores a unique ID string for each chat-box session . This allows the website-support to see previous issues and reconnect with the previous supporter. | 3 years | |
| Third party | __livechat | Used to hide the user’s personal customisation of LiveChat | 3 years | |
| Third party | CASID | Allows the website to recognise the visitor, in order to optimize the chat-box functionality. | Session | |
| ads.linkedin.com
And linkedin.com |
Third party | lang | Remembers the user’s selected language version of a website | Session |
| Third party | lang | Set by LinkedIn when a web page contains an embedded “Follow u s” panel | Session | |
| youtube.com | Third party | yt-player-bandaid-host | Used to determine the optimal video quality based on the visitor’s device and network settings | Persistent |
| Third part | yt-player-bandwidth | Used to determin e th e optimal video qu ality based on th e visitor’s device an d n etw ork settin gs | Persistent |
Targeting or Advertising Cookies
Targeting or Advertising cookies are linked to services provided by third parties. The third party provides these services in return for recognising that you have visited a website. These cookies collect information about your browsing habits on the website in order to make advertising both on the website and other websites you subsequently visit relevant to you and your interests, to limit the number of times those adverts are served to you and to help measure the effectiveness of advertising campaigns.
| Domain | First or Third Party | Cookie Name | Description | Expiration |
| gigable.com (And all sub-domains) | Third party | _fbp | Used by Facebook to deliver a series of advertisement products such as real time bidding from third party
advertisers |
3 months |
| Third party | hjRecordingEnabled | This cookie is used to identify the visitor and optimize ad-relevance by collecting visitor data from multiple websites – this exchange of visitor data is normally provided by a third-party data-center or ad-exchange. | Session | |
| www.google.com | Third party | ads/ga-audiences | Used by Google AdWords to re-en gage visitors that are likely to convert to customers based on the visitor’s online behaviour across websites | Session |
| www.linkedin.com | Third party | bcookie | Used by the social networking service, LinkedIn , for tracking the use of embedded services. | 2 years |
| Third party | bscookie | Used by the social n etw orkin g service, LinkedIn, for tracking the use of embedded services | 2 years | |
| www.facebook.com | third party | fr | Used by Facebook to deliver a series of advertisement products such as real time bidding from third party
advertisers. |
3 months |
| tr | Pixel used by Facebook to deliver a series of advertisement products such as real time bidding from third party
advertisers |
Session | ||
| www.doubleclick.net | third party | ide | Used by Google Dou bleClick to register and report the website user’s actions after view in g or clicking one of the advertiser’s ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. | 1 year |
| www.linkedin.com | Third party | lidc | Used by the social networking service, LinkedIn, for tracking the use of embedded services | 1 day |
| Third party | lissc | Used by the social networking service, LinkedIn, for tracking the use of embedded services | 1 year | |
| google.com | third party | pagead/1p-user-list/# | Pixel used for marketing/ad purposes | session |
| doubleclick.net | third party | test_cookie | Used to check if the user’s browser supports cookies | 1 day |
| linkedin.com | third party | UserMatchHistory | Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor’s preferences | 29 days |
| www.youtube.com | Third party | VISITOR_INFO1_LIVE | Tries to estimate the users’ bandwidth on pages with integrated YouTube videos. | 179 days |
| YSC | Registers a unique ID to keep statistics of what videos from YouTube the user has seen | Session | ||
| yt-remote-cast-installed | Stores the u ser’s video player preferences using embedded YouTube video | Session | ||
| yt-remote-connected-devices | Persistent | |||
| yt-remote-device-id | Persistent | |||
| yt-remote-fast-check-period | Session | |||
| yt-remote-session-app | Session | |||
| yt-remote-session-name | Session |
Further Information
You can find more information about cookies by visiting www.allaboutcookies.org to obtain detailed information on how to prevent cookies from being set on your particular browser.
For further information about Google Analytics please see: Safeguarding your Data.
To opt-out of being tracked by Google Analytics across all websites, visit: http://tools.google.com/dlpage/gaoptout.
If you would like to find out more about advertising networks and affiliate programmes and how cookies are used for these purposes, please visit: www.youronlinechoices.com
This is an information portal which is run by the Internet Advertising Bureau (IAB), the trade association for digital advertising, and will provide you with all the information you need to know about online behavioural advertising and the choices available to you.
Contact Information
If you have any queries in relation to this Cookies Policy, please contact us at support@gigable.com or using the chat bot https://gigable.com.
WF-23021435-1
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Gigable Ltd (UK), Colony CoWork, Jactin House, 24 Hood Street, Manchester, England. M4 6WX. Company number 12400320.
Gigable Ltd (IRL), Dog Patch Labs, Unit 1 CHQ, North Wall Quay, Dublin 1. D01 Y6H7. Company number 631191.
